Delivery Information

Fast and Reliable International Shipping with Decosthai.com

Decosthai.com is your trusted online store for high-quality cosmetics and health products, offering fast and secure international shipping. We ensure reliable delivery of your orders via Thailand Post and courier services, covering Russia, CIS countries, and the rest of the world.

Shipping Methods

• Courier Delivery: Available for shipments to Russia and select CIS countries.
• Thailand Post: Delivers to all other international destinations via e-Packet or standard airmail if e-Packet is unavailable.

How Shipping Works

1. Automatic Shipping Cost Calculation: If both courier and postal services are available for your country, the shipping cost will be automatically calculated at checkout.
2. Special Delivery Requests: If automatic shipping options are not displayed, customers must contact our support team at info@Decosthai.com for assistance in determining available shipping methods before making a payment.

Customer Responsibilities

• The recipient is fully responsible for ensuring that the package’s contents comply with their country’s import regulations.
• Decosthai.com holds no liability for postal and customs procedures in the recipient’s country.
• Customers must comply with all customs regulations, including providing personal identification, proof of payment, and any requested information.
• Any import duties, taxes, or customs fees imposed by the destination country are solely the responsibility of the recipient.

Returns & Refunds Policy

• Shipping fees are non-refundable if a package is returned for any reason.
• If additional expenses arise from a return, they will be deducted from the refund amount.
• Payment conversion fees and transaction charges will be deducted before issuing a refund.
• If a product was specially ordered and not listed on Decosthai.com at the time of purchase, no refunds will be issued.
• Items damaged during customs inspection are not eligible for a refund.

Wholesale Orders

Wholesale orders are processed individually and require prior agreement with the customer. Contact us for more details.

At Decosthai.com, we are committed to providing seamless international shipping and ensuring your orders reach you safely and efficiently. Shop with confidence and experience premium service today!